Safety and clinical governance
The limits this service works inside, enforced in the software rather than promised in a policy.
Three ways in
Verify a professional
Check that a name you were given belongs to a licensed professional, against the register that issued the licence.
Verify a professionalHelp
A person answers here. Tell us what you were trying to do and we will point you at the right one.
HelpContact
Four addresses, each read by a person. There is no form here, because a form nobody staffs is worse than an address someone answers.
Contact
What the automated layer will not do
It does not diagnose, prescribe, set medication doses or choose treatment, and it does not replace a licensed health professional. Where no approved source covers a question, it says so and offers a person instead of answering from whatever is left.
Published content has an expiry
Every health content item carries an approval record and a date it stops being current. Expired and superseded content is withdrawn from retrieval rather than served with a caveat beside it.
In an emergency
This is not an emergency service. If someone is in immediate danger, call your local emergency number.