How HealBridge works
Four steps, and a person at the end of every one of them.
Three kinds of listing
HealBridge lists institutions, independent clinics and individual professionals. A centre's operating authorisation and a person's entitlement to practise are different claims, from different registers, and they never share a mark.
Institutions
Hospitals and licensed centres. The claim on the card is an operating authorisation, not the standing of anyone who works there.
Open this listIndependent clinics
A clinic listed in its own name. The claim is the same as for an institution: the centre is authorised to operate. It is not a named person's standing.
Open this listProfessionals
A named person. This list will not show a verified mark or a checked date until a professional-standing source is signed.
Open this list
You describe what you need
In your own words, in any language the service runs in. What you write is used to find the right service, and never to decide anything clinical about you.
You see who can help
Institutions, independent clinics and individual professionals. A listing is not a ranking, and a name here is not a standing check: the directory does not yet run the lookup that would put a date on the card.
You ask, and a person answers
Your request reaches the institution. A person there confirms it, and the confirmation carries a receipt naming the system it came from, so you can tell a real booking from a message about one.
A human takes over whenever it matters
Any surface can hand over to a named person, and does so as soon as a question stops being about access and starts being about care. While someone has taken a case over, the automated layer stays silent.